Genuine Fits is open to anyone who values stylish and premium fashion. Whether you're exploring trendy outfits for men or women, our thoughtfully curated selection has something to suit every fashion lover's taste.

We ensure a seamless and secure checkout process by accepting major credit cards, debit cards, UPI, and online banking for all your purchases.

At present, our shipping services are limited to addresses within India. We focus on delivering a smooth and dependable shipping experience for all our customers.

Absolutely. We implement advanced encryption technology to protect your personal and financial data, ensuring every transaction on our platform is safe and confidential.

Not at all! Creating an account on our platform is completely free. Sign up today to enjoy exclusive member benefits with no additional charges.

Don’t worry! Simply select the "Forgot Password" option, and we’ll walk you through the process of resetting your password securely and easily.

It's simple! Just log into your account, visit the "Personal Details" section, and make any necessary updates to your information.

No, your account will remain active without any expiry. If you face any login concerns, our Customer Support Team is always here to help. 

You can return items within 48 hours of receiving your order, provided they are unused, undamaged, and kept in their original packaging. Please ensure all tags and invoices are intact to qualify for a successful return.

To request a return, you can either email us at crystnovasolutionspvtltd@gmail.com or log in to your account and choose the return option within 48 hours of receiving your purchase.

Once we have received and inspected the returned item, we will process your refund within 5-7 business days. The refunded amount will be credited back to your original payment method.

For hygiene reasons, we are unable to accept returns for swimwear and activewear since these items come in direct contact with the skin.